Each student gets an opportunity to review the instructor. Here is some feedback we've received about our instructor and classes directly from ESRI. Comments are received through ESRI.

Cheryl - DEP ~ 2004
Bill related experiences he'd had with the program, and was able to show us how to avoid mistakes, and give advice for making the program work smoothly.

Un-named student ~ 2004
Instructor was more than willing to help with in class and out of class problems with GIS. Great to have him!

Sarah S - DEP ~  2003 (Dept of Environmental Protection)
Gave excellent advice on how we could accomplish some of our upcoming tasks, and was able to relate many of the topics discussed to real-life. Bill did an excellent job explaining in what situations my organization might use each concept presented in the exercises/book. He's extremely knowledgeable and down to earth.

Julia C - Systems Analyst - City of Allentown - 2002
Even though I already work with this software, this class was great because I learned that the software is capable of so much more than I had been using it for. I would definitely recommend this class to anyone who works with this software. William Chappell was an excellent instructor that gave examples of real, business related problems that could be solved using ArcView/ArcMap.

Bill B- DCNR - 2002
He tailored the course for our needs, and used examples that matched our applications. I had been using ArcMap ArcInfo for almost a year, but this course taught me features and procedures that I had not learned.

John R - 2002 
Bill was very knowledgeable in ArcGIS and was an excellent instructor.

George W - 2002 
Bill effectively used real world examples to explain concepts.

Chris B - Water Resources Computer Programmer - PAR Government Systems - 2002 
Bill was a great instructor. He provided clear, concise answers to points not made clear in the book or web course.

Karen C - 2003 
I think the course was very informative and the materials provided will be beneficial references as I continue to develop my GIS skills. The instructor was extremely helpful and knowledgeable.

Thomas K - K-12 Science Supervisor - Pocono Mountain School District - 2003 
The instructor, Bill Chappell, did an excellent job during the presentation portion of the course and provided a lot of assistance during the hands-on portion.

Anonymous - 2003 
Good reinforcement of topics as we went along. A few minor problems in manual - directions apparently missing some material, left us hanging. Instructor cleared these up, though.

Rhonda C - 2003 
The class was held at our place of business. Very convenient!!
The class was presented to three experienced GIS Techs and me (new user). I think the instructor did a pretty good job presenting info considering the diversity of experience levels. He was good about answering my basic questions.

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